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24 Hours Service

Access to medical personnel

A registered nurse and other trained staff are on site to provide medication management & to supervise daily living activities. Staff “make rounds” to be familiar with all resident’s general whereabouts.

Professional medical and non-medical staffing

Our staff includes the Assisted Living Director, Registered Nurse, certified nurse assistants, personal care attendants, a health/wellness/activity director, a dietician/food service manager, and other support and maintenance personnel

Staffing considerations are proportionate to the level of occupancy of each individual facility or location

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Personalized Care

Assistance (as needed) with the residents' activities of daily living, such as bathing, dressing, taking medications, and eating/self-feeding, oral hygiene, hair care, grooming, toileting, nutritional and daily social exercises for additional behavioral care. Each resident has their unique needs and support plan.

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Day-to-Day Life Assistance

  • HH includes activities and other components necessary to enrich residents’ quality of life and live comfortably. This means providing daily services, such as laundry and grocery; management of personal tasks such as money management and day-planning; and health and exercise plan as needed.
  • Even though our facilities are on public transport routes and or bus line, we offer transportation to local medical facilities and businesses. This flexible transportation service allows HH to assist with personal services, with minimal decline in the independence of the resident.
  • Providing standby assistance.
  • Providing verbal or visual reminders to the resident to take regularly scheduled medication, which includes bringing the resident previously set up medication, medication in original containers, or liquid or food to accompany the medication
  • Providing verbal or visual reminders to the resident to perform regularly scheduled treatments and exercises.
  • Preparing specialized diets ordered by a licensed health professional;
  • Tasks delegated to unlicensed personnel by a registered nurse or assigned by a licensed health professional within the person's scope of practice.
  • Hands-on assistance with transfers and mobility.
  • Treatment and therapies
  • Assisting residents with eating when the residents have complicated eating problems as identified in the resident record or through an assessment such as difficulty swallowing, recurrent lung aspirations, or requiring the use of a tube or parenteral or intravenous instruments to be fed
  • Providing other complex or specialty health care services; and supportive services